Administrative Support for Students.

Upon an  acceptance into BBA and MBA program, students are provided with Information Folder, which helps them to navigate administrative issues and explains all the necessary steps and certain ConcordiaUA officers they need to see while having questions. Here is what the Information Folder says:

1. International Students

1.1. If you are a new international student, the first person you need to contact with is the International Department Manager. The International Department Manager will help you with the following issues:

  • The process of foreign students‘ registration according to the requirements of the Ukrainian legislation;
  • Dealing with the National Immigration Office.

1.2. You may also need to contact the Admissions Director of ConcordiaUA. Admissions Director can help you with the following issues:

  • Obtaining all the necessary information of the University‘s programs;
  • Finalizing admission documents.

1.3. The next person you need to see is the International Program Coordinator. The International Program Coordinator will help you with:

  • Academic registration process (i.e., identifying the necessary prerequisite classes, selection of appropriate classes);
  • Solving disputes between students and professors;
  • Preparation of documentation per student request (transcripts, letters, references, characteristics);
  • Maintenance of all the necessary documentation related to a student academic progress;
  • Preparation for the graduation process.

1.4. You will also need to see ConcordiaUA‘s Methodology Program Specialist. ConcordiaUA‘s Methodology Program Specialist can assist you with the following issues:

  • Help with academic registration process;
  • Check your academic progress and clarify your grades;
  • Maintain student academic reports, registration applications;
  • Communicate with the students on their academic activity: transfer, registration;
  • Provide information on class schedules;
  • Preparation of the graduation documentation.

1.5. You would also need to see the Dean of the International Program. ConcordiaUA‘s International Program Dean will help you with:

  • Selection of appropriate classes;
  • Disputes between students and professors;
  • Advise students on educational progress;
  • Provide students with preliminary financial information.

1.6. If you have questions about your payment for the program or any other finance-related issues, you need to contact ConcordiaUA‘s Chief Accountant. The Chief accountant will help you with the following issues:

  • Calculation of the amount of your education fees per semester;
  • Calculation of the amount of your education fees per year;
  • Debt issues.

1.7. You would also need to contact the ConcordiaUA‘s IT Director. The IT Director will help you with the following questions:

  • Your access to the ConcordiaUA‘s Intranet Server;
  • Issues related to information search;
  • Your access to internet services.

1.8. You would also need to contact ConcordiaUA‘s Library Director. The Library Director will assist you with the following issues:

  • Obtaining required text-books for your classes (after your library deposit has been paid);
  • Advice on class-related non-required books;
  • Assistance with the internet information search;
  • Advice on availability of academic literature in other universities in Kyiv.

1.9. If you have complaints or suggestions or would like to discuss personal issues as related to the process of your education, you may need to contact ConcordiaUA‘s Vice Rector. ConcordiaUA‘s Vice-Rector will help you with:

  • Provide guidance in your personal issues as related to your study at ConcordiaUA;
  • Solving disputes of any kind as related to your education at ConcordiaUA.

1.10. If you are interested in broadening your understanding of academic research, publishing and participation in research conferences, the person you need to contact is ConcordiaUA‘s Provost for Research. The Provost for Research will help you with the following issues:

  • Information on available research academic conferences (local, national and international);
  • Participation in research academic conferences;
  • The process of research and publication.

1.11. If you would like to get involved into student/alumni activities and would like to participate in the events sponsored by ConcordiaUA, the person you need to contact is the ConcordiaUA‘s Internship & Career Development, PR& Communications Manager. The Internship & Career Development, PR& Communications Manager will help you with the following questions:

  • Information on available openings in companies;
  • Development and monitoring of the social network of ConcordiaUA graduates;
  • Student Council information.

1.12. If you have questions related to the overall class maintenance, the staff person you need to see is the ConcordiaUA‘s Office Manager. The Office Manager can help you with the following issues:

  • Maintenance of classrooms and equipment;
  • Dormitory residence.

2. Ukrainian Students

2.1. If you are a new/transfer Ukrainian student, you need to contact the Admissions Director of ConcordiaUA. Admissions Director can help you with the following issues:

  • Obtaining all the necessary information of the University‘s programs;
  • Finalizing admission documents.

2.2. The next person you need to see is the International Program Coordinator. The International Program Coordinator will help you with:

  • Academic registration process (i.e., identifying the necessary prerequisite classes, selection of appropriate classes);
  • Solving disputes between students and professors;
  • Preparation of documentation per student request (transcripts, letters, references, characteristics);
  • Maintenance of all the necessary documentation related to a student academic progress;
  • Preparation for the graduation process.

2.3. You will also need to see ConcordiaUA‘s Methodology Program Specialist. ConcordiaUA‘s Methodology Program Specialist can assist you with the following issues:

  • Help with academic registration process;
  • Check your academic progress and clarify your grades;
  • Maintain student academic reports, registration applications;
  • Communicate with the students on their academic activity: transfer, registration;
  • Provide information on class schedules;
  • Prepare of the graduation documentation.

2.4. If you have questions about your payment for the program or any other finance-related issues, you need to contact ConcordiaUA‘s Chief Accountant. The Chief accountant will help you with the following issues:

  • Calculation of the amount of your education fees per semester;
  • Calculation of the amount of your education fees per year;
  • Debt issues.

2.5. You would also need to see the International Program Director. ConcordiaUA‘s International Program Director will help you with:

  • Selection of appropriate classes;
  • Disputes between students and professors;
  • Advise students on educational progress;
  • Provide students with preliminary financial information.

2.6. You would also need to contact the ConcordiaUA‘s IT Director. The IT Director will help you with the following questions:

  • Your access to the ConcordiaUA‘s Intranet Server;
  • Issues related to information search;
  • Your access to internet services.

2.7. You would also need to contact ConcordiaUA‘s Library Director. The Library Director will assist you with the following issues:

  • Obtaining required text-books for your classes (after your library deposit has been paid);
  • Advice on class-related non-required books;
  • Assistance with the internet information search;
  • Advice on availability of academic literature in other universities in Kyiv.

2.8. If you have complaints or suggestions or would like to discuss personal issues as related to the process of your education, you may need to contact ConcordiaUA‘s Vice Rector. ConcordiaUA‘s Vice-Rector will help you with:

  • Provide guidance in your personal issues as related to your study at ConcordiaUA;
  • Solving disputes of any kind as related to your education at ConcordiaUA.

2.9. If f you are interested in broadening your understanding of academic research, publications and participation in research conferences, the person you need to contact is ConcordiaUA‘s Provost for Research. The Provost for Research will help you with the following issues:

  • Information on available research academic conferences (local, national and international);
  • Participation in research academic conferences;
  • The process of research and publication.

2.10. If you would like to get involved into student/alumni activities and would like to participate in the events sponsored by ConcordiaUA, the person you need to contact is the ConcordiaUA‘s Internship & Career Development, PR& Communications Manager. The Internship & Career Development, PR& Communications Manager will help you with the following questions:

  • Information on available openings in companies;
  • Development and monitoring of the social network of ConcordiaUA graduates;
  • Student Council information.

2.11. If you have questions related to military service in the Army of Ukraine, you need to contact ConcordiaUA‘s Provost for Administrative-Scientific Activities. The Provost for Administrative-Scientific Activities will help you with the following issues:

  • Your questions related to military service;
  • Guidance with solving the issue of military service.

2.12. If you have questions related to the overall class maintenance, the staff person you need to see is ConcordiaUA‘s Office Manager. The Office Manager can help you with the following issues:

  • Maintenance of classrooms and equipment;
  • Dormitory residence.