Lufthansa’s Innovative Self-Service Bag Drop Kiosks Designer: Interview with German Professor and Friend of UACU Stephan Schupbach

To what extent does the design of industrial products take user requirements into account. The interview with Stephan Schupbach, Professor of Design at Frankfurt University of Applied Sciences, Germany, was conducted at Frankfurt am Main International Airport by Prof. Dr. h.c. Moritz Hunzinger, Honorary Professor at Ukrainian-American Concordia University.