QA інженер

Experience: 

• 2+ relevant working experience in QA field
• Experience in both front-end and back-end testing

• Escalations and Follow up with the other Resolver Groups on the escalated issues
•  Working in shifts in a 24/7 support team.
•  Prior experience of IT Operations (Pref. in telecom domain) is must.
•  Prepare and maintain Documentation, Reports, and provide follow up status on identified tasks
•  Work as a team member, providing support to colleagues as and when required.

Skills

•  1-3 years of experience in IT operations (Telecom BSS area preferred)
•  Understanding of ITIL Processes
•  Willingness to learn and staying up to date in the IT / Telecom Billing Domain
•  Creativity and Problem Solving, Out of the box thinking
•  Understanding of SLA (Service level Agreement) concept
•  Knowledge sharing & Collaboration Skills
•  Ukrainian/English skills (oral and written)

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