As an Operations Manager, you will be responsible for ensuring operational excellence in Ukraine. You will lead the team and help them building a top-notch supply structure, owning and analyzing the operational KPIs of your cities, engaging with and retaining couriers (or glovers, as we like to call them), and coordinating projects across these geographic areas.
Your main responsibility is to make sure the quality of our operations by analyzing performance and make sure the achievement of KPIs.
Be a part of a team where you will:
- Analyze and track metrics to check performance
- Lead and coordinate project rollouts in different places of the country
- Build dashboards with relevant data to support Regional Managers
- Standardize processes across the different geographies under your scope
- Build tools to speed up Local teams’ autonomy
- Commit to contributing to Glovo’s growth, getting the job done
- Bring the operations team to the next level!
- Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference
You have:
- 4+ years total professional experience, preferably in ops/strategy consulting or in an operations/logistic company
- 2+ years in a managerial role is a plus
- The skills to manage the big picture and the smallest details. You´re always on top of your deadlines and you demonstrate to be an organization freak!
- Track record of success delivering and implementing new solutions/processes/standardization
- Experience in KPIs tracking and creation and optimization expertise
- Problem solver, data-driven decision-making with an analytical approach
- A Bachelor’s degree in Engineering, Business, Economics are a plus
- SQL knowledge and proficiency in Excel are a plus
- Ability to manage small work teams and lead changes
- Excellent communication skills
- Fluent English written and spoken
- An empathetic, inclusive and curious attitude
Experience our Glovo Life benefits:
- Enticing equity plan (if applicable)
- Top-notch private health insurance
- Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
- Flexible time off (take the time you need) and hybrid working model (own your time)
- Enhanced parental leave including nursery support!
What you’ll find when working at Glovo:
- Gas: Driven to deliver quality results quickly
- Good Vibes: Bring positivity and communicate openly
- Stay Humble: Self-aware and open to learning
- Care: Uplift people and the planet
- Glownership: Act as proud owners
- High Bar: Focus on Top Performance
Подати заявку можна тут
